Have some doubts? Check out the answers to the most asked questions.
How do I install AI Search and Product Filter?
You can install our app from here. Please remove any other tools that might be present for search and collection page filters to ensure a smooth experience.
How does it help customers find products?
Our tool is made to make it easy for users to find what they are looking for. We plugin into the search bar and filters in collection pages ensuring we make it very easy for the users to search, filter and find what they are looking for in the easiest manner possible.
How can it help increase sales for my store?
Stores see close to 70% user churn due to bad user experience while using search and discovery and most of this is due to the old technology of string/word matching in place. With Zevi’s AI and product filter, we bring the latest semantic search to arrest this churn. With our tool, your store will be able to provide a search experience like no other making it one of the most sophisticated discovery experiences for your user.
Does the app work with all Shopify themes?
Yes. Our tool can work with all themes. If you are facing any issues please raise a ticket through our support and we will be in touch.
Does it integrate with other Shopify apps or tools?
Yes. We today integrate with Review apps like Judge me, Stamped IO etc. You can find a full list of all our integrations here. If you need any additional integration kindly get in touch with our support and we will ensure we make it happen for you.
Does the app support multiple languages?
Yes. In fact, if you are a store that caters to a multi-language audience then this feature becomes absolutely necessary. Today we are the only app in the market that can support multi-language and script queries.
Does AI Search and Product Filter offer support or assistance with setup and configuration?
Yes, We offer full support and assistance with setup and configuration. If you want us to be present while you install we can do that as well.
Can I customize the filters and search results offered by the app?
Yes, we offer customizable filters and search results on the search result page allowing you to tailor the search experience to your store's specific needs and preferences. You can decide on hard pins and other merchandising options.
Can I view analytics and reports on customer search behaviour?
Yes, we offer powerful analytics and reporting features that allow you to view information about customer search behaviour and popular products. This would include product clicks, search CTR and top searches as well. You can use this information to make informed decisions and improve the search experience for your customers.
Can I customize the appearance of the product cards?
Yes, our tool allows you to customize the appearance of the product cards in the search results, including the information and details that are displayed. You can pick out colours and styles that complement your website, and add custom discount tags to them. This can help make the search results more relevant and useful for your customers. This can also be used to highlight important details or features of your products.
Does it support search suggestions or autocomplete?
Yes, we support real-time suggestions to understand exactly what customers are looking for. Regardless of the input language, our engine always provides precise and highly relevant search suggestions.
Can I customize the order and arrangement of the products?
Yes, AI Search and Product Filter allows you to customize the order and arrangement of the products, using features like boosting and hard-pin of products. This can be used to promote certain products or collections.
Does the app allow me to 'pin' certain products in the search results?
We offer the ability to pin products in the search results. This can help you provide the most relevant and useful search results to your customers, and can also be used to promote certain products or collections.
Can I hide 'out-of-stock' products from the search results?
Yes, you can hide out-of-stock products from the search results. This can help reduce clutter and improve the relevance of the search results for your customers.
Can you add filters to the collection page?
You can add filters to the search page to help customers get exactly what they are looking for, with the ability to customize it as per their needs.
What is indexing and how often do my products get indexed?
Indexing is the process of ensuring all your product details are up to date. The products get indexed when you add the app to your store. Thereafter they get indexed every 8 hours. If required, it can also be done manually.
How many products can be displayed in one shot?
Currently, we display 12 products per page on desktop and for mobile we provide a continuous scrolling experience. The rest products can be seen as you scroll through the page.
I have another search app on my site but I wanna use an app as well. How do I do it?
In order to get a seamless experience it is advisable to uninstall any other search or product filtering apps. This would help avoid any unexpected conflicts.
Have more questions?
Drop us a mail and our support team would love to solve your queries.